Notification Settings

A notification setting is a named set of rules that decide which events send notifications and who receives them. A configuration set assigns one notification setting to a workspace.

Only system administrators can manage notification settings.

Notification Settings admin page

Event rules

Each rule has:

  • An event type, such as an item assignment or a new comment.
  • Recipients: the assignee, the creator, watchers, or workspace administrators.
  • An optional custom message template. Leave it empty to use the default message.

Add one rule for each event you want to notify.

Create a notification setting

  1. Open Admin, then Communication, then Notification Settings.
  2. Select Create Notification Setting.
  3. Enter a name and description.
  4. Keep Active selected so a configuration set can use the setting.
  5. Add event rules and select recipients.
  6. Save the setting.

Assign a setting

A configuration set assigns one notification setting. See Configuration Sets.